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Title: Community Development – Client Support Specialist - Remote

Dude Solutions is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining innovative technology with operational insight to transform the places we learn, live, heal, work, and play. We’re both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency and safety throughout the markets we serve.

About the job

The Client Support Specialist supporting SmartGov product line, provides legendary client support via phone, email, and chat in various Dude Solutions products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients.

What you’ll be doing

·        Delivers legendary Client Support via phone, email and chat support to drive client retention.

·        Answers incoming client requests in a fast-paced environment.

·        Identifies and resolves non-routine technical problems for specific product suite by establishing trouble shooting procedures to meet daily support requirements.

What you need

·        Bachelor’s degree or 2+ years of client service experience.

·        Basic understanding of the internet and web browsers such as Chrome, Safari, Internet Explorer and Firefox.

·        Experience with MS Office suite of products such as MS Excel, MS Word, and MS PowerPoint.

·        Displays high energy and enthusiasm.

·        Demonstrates a strong work ethic and personal integrity.

·        Demonstrates a “client first” mentality and willingness to go above and beyond to exceed customer expectations.

·        Works well in team environment and interacts well with all levels of the organization.

·        Proven ability to develop and maintain strong client relationships.

·        Takes initiative for self-development and exhibits patience in learning new processes.

·        Demonstrates excellent written, oral and listening communication skills.

·        Demonstrates ability to think analytically to identify issues as well as solutions to problems.

·        Able to complete all assigned duties with limited supervision and understands when to properly escalate cross-departmentally or to management.

·        Ability to quickly learn, adapt to new information and understand company concepts in a timely manner.

APPLY HERE:

East Coast

West Cost

POSTED 11/9/21 - UPDATED 11/10/21


Building & Safety Technician - County of Ventura

Description

Under immediate (I) to general (II) supervision, performs work leading to the acquisition of a thorough knowledge of applicable codes, laws, regulations, practices, ordinances and policies in the Building and Safety Division of the Resource Management Agency; and performs related duties as required.
 
The ideal candidate will have two (2) years of work experience in a Government agency or in the private sector directly involved in working with government agencies and their regulatory process such as permit processing, or a related function; an Associate's Degree in Construction Technology or related field or certification by the International Code Council as a Permit Technician; basic knowledge of building construction methods and materials; excellent communication skills in handling customers expeditiously and professionally; strong organizational skills; cash handling experience; and strong team player experience.
 
DISTINGUISHING CHARACTERISTICS:
 
RMA Technician I - Building and Safety is the entry level position in the Building and Safety job series. Incumbents are expected to develop a variety of skills and abilities and are gradually given more responsible assignments with less supervision until they are proficient enough to be assigned to the II level.
 
Approximate Salary:
Resource Management Agency Tech I-Building & Safety     $21.87 - $30.54 per hour
Resource Management Agency Tech II-Building & Safety    $23.44 - $32.72 per hour
 
EDUCATIONAL/BILINGUAL INCENTIVE
 
Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
 
Resource Management Agency, Building & Safety Division, RMA Tech I/II-B&S are represented by the Service Employees’ International Union (SEIU) and are eligible for overtime compensation. 

Examples Of Duties

Duties may include, but are not limited to, the following:

  • Reviews and processes permit applications and agency clearances, including electronic submittals for construction projects to ensure they are complete and accurate, and submit for review to other Department staff. 
  • Issues building permits and other Building and Safety permits for construction, such as plumbing, mechanical and electrical permits. 
  • Calculates and collects fees and assessments for construction projects in accordance with applicable County ordinances. 
  • Maintains building department files and records. 
  • Advises the public and/or design professionals regarding applicable codes, ordinances, policies, and requirements. 
  • Tracks the status of permit applications and plan reviews through the plan review process. 
  • Performs research for special projects related to division records and/or issuance of building permits. 
  • Assigns street address numbers for new buildings in accordance with the established numbering system. 
  • Assists with scheduling inspections for inspection staff, when necessary. 
  • Receives complaints of alleged violations and forwards them to the appropriate enforcement staff. 
  • Performs other related duties as required.
For further information about this recruitment, please contact Kim Mariscal by email at kim.mariscal@ventura.org 

or by telephone at (805) 654-2479.


POSTED 10/28/21


Permit Technician

4LEAF, Inc. (4LEAF) is a professional services firm specializing in providing plan review, project inspection,

and on-call inspection services to municipal Building and Public Works Departments throughout

California, Oregon, Washington, Nevada, and New England.


4LEAF is seeking highly qualified Permit Technicians in Jackson County, Oregon. Two years of industry

experienced is preferred. Possession of an ICC Permit Technician certificate is desirable.


Key Duties:

• Perform a wide variety of paraprofessional, technical and clerical duties to support the permitting

process.

• Assist with the processing of a variety of permits to support the Building, Planning, and

Engineering Divisions.

• Determine permit application completeness in compliance with State and local codes and

regulations.

• Review, accept, track, and assist in various aspects of the permitting process.

• Provide outstanding customer service to customers and the general public by providing

information regarding the permit application process.

• Review development permit applications, plans and other related documents for completeness

and accuracy, determining acceptability for further review.

• Calculate, collect, receipt and document fees associated with development project applications.

• Assist with clerical functions and the filing and maintenance of development review files.

• Answer phones and direct code and development related questions to the appropriate person.

• Update electronic permit files.

• Perform related duties as assigned.

Qualifications:

• Modern office practices and procedures.

• Familiarity with building plans, codes, ordinances, and related terminology.

• The understanding of a complete set of building plans.

• Processes and procedures associated with construction permits.

• Computer software applications including word-processing and spreadsheets.

• Records management practices.


Competitive Salary, Medical Benefits, 401K Plan, Flex Spending Plan.

For more information or to apply for a job, please send resume and cover letter to: careers@4leafinc.com.

POSTED 10/11/21


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